Updating details

Moving address

• I have moved/ changed my phone number, how do I update my new address or contact details?
• Can I use identibase outside of the UK?

Microchip Certificate

• How do I get my pet's certificate?

Pet updates

• My pet has passed away, how do I show this information on my account?

Service charges

• How do I update my card details?
• Why do identibase charge to update contact details?