We’re sorry to hear you want to leave identibase.
Please note, as a identialert or identifind member you have the peace of mind of transferring all your pets, from any database, to your identibase account at no extra charge.
If you do still wish to transfer your pet to another database, please send us an email to email@example.com to request the transfer. Please include your pet’s chip number and name and confirmation of the database you wish to transfer to.
We will then contact your chosen database directly to start the transfer and then the new database should be in touch with you shortly after.
Please note, the microchip can only be transferred to a different database if it is recorded in your keepership.