To look up the microchip of a stray pet, or client, you will firstly need to log into your Vet or Rescue account using your Vet code/PIN or the email address attached to the account.
Once logged in, you will see the below screen -
Enter the microchip number into the search box and press 'Search'.
If the microchip is held with identibase, you will see the results as shown below -
To enter the account, you can click any of the blue buttons and you will be taken to the Chip Lookup page -
On this page you need to enter your full name (for reference purposes) and select a reason for the lookup from the drop-down menu. If the account holds multiple pets, please select the microchip you need to lookup from the Chip number (Pet) drop-down menu and press 'Search'.
You will then be able to see the recorded keeper and pet's details on that particular microchip.