You can easily download the microchip certificate for your pet(s) at any time through your online account. Follow these steps to access and download the certificate:
Log into Your Account:
Log into your account using your credentials.
Access Your Pet's Profile:
From your dashboard, select "My Pets" at the top of the page. Alternatively, you can click on your pet's name next to the 'See your offers and perks' button.
Download the Certificate:
Once in your pet's bio, scroll down to the section displaying Basic Features. You will find a button labelled 'Download/print [Pet's Name]'s certificate'. Click on this button to download your pet's certificate as a PDF document, which you can save to your computer or print if necessary.
At identibase, we strive to operate as paperless as possible and prefer to share your documents digitally. However, if you require a hard copy of your pet's microchip certificate, please call our team at 0330 912 8077, and we can arrange this for you. Please note that charges may apply.
By following these steps, you can quickly and easily access your pet's microchip certificate whenever you need it.